Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: June 1, 2023

Introduction

At AI The Jeweler ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect:

  • Contact information (name, email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Order history and preferences
  • Communication records when you contact our customer service
  • User-generated content (such as design specifications or custom jewelry requests)

Non-Personal Information

We may also collect information that does not directly identify you, including:

  • Device information (browser type, operating system, IP address)
  • Usage data (pages visited, time spent on the website, clicks)
  • Location data (general geographic location based on IP address)
  • Demographic information (age range, gender, interests)

How We Collect Information

We collect information through:

  • Direct interactions (when you create an account, place an order, contact us)
  • Automated technologies (cookies, web beacons, tracking technologies)
  • Third parties (payment processors, analytics providers, social media platforms)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may be inaccessible or not function properly.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer support
  • Process payments and prevent fraud
  • Send transactional emails (order confirmations, shipping updates)
  • Send marketing communications (if you've opted in)
  • Personalize your experience and customize content
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Comply with legal obligations

AI-Generated Designs

When you use our AI design services, we use your input (descriptions, preferences) to generate custom jewelry designs. This process involves:

  • Processing your design specifications through our AI systems
  • Storing generated designs in your account
  • Using anonymized design data to improve our AI algorithms

Information Sharing and Disclosure

We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Shipping and fulfillment companies
  • Customer service providers
  • Marketing and analytics companies
  • IT and cloud service providers

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to your personal information.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your information.
  • Data portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your communication preferences in your account settings
  • Contacting us using the information in the "Contact Us" section

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

AI The Jeweler
Email: privacy@aithejeweler.com
Address: 123 Jewelry Lane, San Francisco, CA 94105